Provider platform

Built for 40-patient days on paper records.

The platform a facility runs care on day to day: records, queues and billing. Including single large hospitals. Covering a population across facilities? See Organizations.

A Lagos clinic owner sees 40+ patients daily, under 5 minutes each, with zero history in hand. This is what the day looks like with the paper gone.

45M+ patient visits a quarter, across Nigerian facilities
160+ min the average wait to be seen
71.9% of health spending is paid out of pocket, at the desk
The arithmetic

What the paper costs, before anything else does.

These are measurements of Nigerian facilities, taken by researchers, not by us. They describe the problem a facility already pays for every day. None of them is a result of using Alma.

247.5 min

The mean outpatient visit at a Nigerian tertiary hospital, in a 2026 study of 300 patients. Of that, 20.7 minutes was spent with records staff before any care began.

12.6 min

The physician consultation itself in a public hospital time-flow study, reached after 122.6 minutes from registration. The facility spends two hours delivering twelve minutes of clinical time.

28.62%

Health inflation in February 2026, against 15.06% for the economy as a whole. Drugs, consumables, power and staff are rising at close to twice the general rate.

The platform

Four parts. One dashboard.

EMR and hospital management Building

Everything the front desk and the ward currently keep on paper, in one place.

Records, scheduling, staff workflows, drugs, inventory and lab integrations will sit in one dashboard, so the file is on screen before the patient sits down. A patient's history will follow them from reception to consultation to pharmacy without being rewritten at each stop.

Queue management Building

The 160-minute wait, made visible and then made shorter.

Live patient flow and wait-time visibility for the whole facility, with AI triage referrals so the person who needs to be seen first is. Staff will see the queue as it is, not as the register says it was an hour ago.

Clinical decision support Building

Evidence at the point of care, grounded in what presents here.

Guidance for diagnosis and prescribing tailored to African demographics and disease priorities, drawn from the same clinician-curated corpus that grounds Alma's answers. It supports the clinician's judgement; it does not replace it.

Billing and claims Building

Administrative chaos becomes a ledger.

Visits will be auto-coded as they happen, HMO claims drafted before the patient leaves, and revenue visible by the day rather than reconciled by the month.

Outcomes

No results yet, and none invented.

The Provider Platform is in active development and runs in no facility today, so there is nothing to report. This is where the first pilot's numbers will go, each one measured at a named facility, dated, and sourced like every other figure on this site.

Awaiting first pilotFigure one
Awaiting first pilotFigure two
Awaiting first pilotFigure three

Alma publishes no outcome it has not measured. Until a facility has run on the platform, these stay empty.